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When Should I Upgrade My Phone System?

April 14, 2016, Written by 0 comment
upgrade phone system

If you’re feeling restricted by your phone system, then it may be time to upgrade!

Upgrading your phone system when it already works can be difficult to justify. But just because it already works doesn’t mean that it couldn’t become better. When you choose to upgrade your phone system, you’re giving your business a competitive edge. However, there are times when an existing phone system is fine. So, how do you know if you really need to upgrade? Here are a few hints that will help you be able to tell whether or not your business really needs a phone system upgrade.


Moving your business from a small location to a bigger location or expanding to a second building is an ideal time to upgrade your phone system. Upgrading your phone system to a hosted or VoIP solution is an ideal way to add more lines and features. These phone systems offer scalability, which means that it’s easy to add more extensions or users. Why spend money moving an outdated product?  It’s far better to invest that into new technology that can further enable your employees productivity and increase customer satisfaction.

Need Mobile Services

If you have an active workforce that often works remotely, then it’s time to invest in an updated system. A VoIP or digital phone system has many useful features, including the ability to link your cell phone and desk phone. This feature is especially useful for sales representatives and other business associates who often leave the facilities to pursue leads or meet with clients. These employees can have business calls ring their cell phones so that they won’t have to worry about missing an important call when they’re out.

Carrier Contract Expiring

If your carrier contract is expiring, you may want to think about switching to a new hosted phone system. This allows you to easily finish out your previous carrier contract, then switch seamlessly to an upgraded phone system. You may even end up saving money in the long run!

Old Phone System

If your phone system is five to seven years old, it’s time for a systems audit. McEnroe Voice & Data can perform a systems audit to let you know how your current phone system is functioning and what needs to be updated. You won’t have to worry about us pressuring you to buy a new phone system; if your current system is working fine, we’ll let you know.

Contact McEnroe Voice & Data Today!

Are you ready to upgrade your phone system and improve your customer service experience? Call McEnroe Voice & Data in Maryland, D.C., Northern Virginia, or Central Pennsylvania at 1-800-727-1607 or in Maryland or D.C. at (703) 903-9881, or simply contact us on our website! We offer a free consultation, so be sure to get in touch and take advantage of this free service. Want to keep up with the latest in voice and data news? Follow us on Facebook,Twitter, Google+, Pinterest, and Linkedin!