Posts Tagged ‘VOIP phone system’

The Signs You’re Overdue for a New Telecommunications Solution

Tuesday, March 19th, 2019

Communication is essential in business, whether you’re

calling someone in the same building or contacting someone across the world. If your telecommunications system is outdated, you are not operating as
productively and efficiently as you could be. Periodically, every business should stop to evaluate its current infrastructure and determine if a new telecommunications solution could be appropriate.

Signs You Need a New Telecommunications Solution

  1. It’s Hard for You to Grow: Can your current telecommunications solution grow along with you? If your business has grown since you initially implemented your existing infrastructure and it isn’t easy to add on new employees, it’s time to change things up. The more employees that you have, the more extensions you’ll need, and the higher that your call volume will be. If it’s cost-prohibitive to add to what you have or the system can’t accommodate more extensions, we can help you to find a new telecommunications solution.
  2. Your Current System Won’t Support VoIP: Voice over Internet Protocol (VoIP) is the way of the future, and it helps many businesses to enjoy greater flexibility and lower operating costs. If your current system can’t support
    VoIP technology, McEnroe Voice & Data can guide you through the many options available to modern businesses.
  3. A Lack of Remote or Multi-Office Support: As businesses change to meet the demands of a modern world, many businesses have satellite locations and remote workers that need to be connected. Any telephone system
    that doesn’t accommodate your needs for dynamic multi-location communication should be replaced with a new telecommunications solution.
  4. No Mobile Capabilities: As we mentioned above, being able to stay connected on the road or from remote locations is growing in importance for many businesses. If your current communications system doesn’t allow
    employees to use company-issued or personal mobile devices to stay in touch, you should reassess. If you cannot quickly patch clients through to cell phones, it creates unnecessary phone tag and adds more stress to your clients. Many of today’s new telecommunications solutions offer mobile and remote support.

 

Partner with McEnroe Voice & Data for a New Telecommunications Solution

McEnroe Voice & Data provides versatile, affordable and flexible telecommunications and security solutions to businesses throughout Baltimore, Washington, D.C. and Northern Virginia. With access to the best manufacturers and excellent customer service, you can trust McEnroe. To learn more, please call us at (410) 785-1600.

4 Reasons Your Business Shouldn’t Wait Any Longer to Invest in VoIP

Wednesday, January 9th, 2019

Invest in VoIP with McEnroe Voice and Data

Voice over Internet Protocol (VoIP) technology is nothing new, but businesses continue to experience new benefits from making the switch. If you’re still on the fence about VoIP in 2019, it’s time to take a closer look at the reasons why so many businesses love it and explore whether or not it could be an excellent fit for you. Your business will never be the same again!

4 Reasons Your Business Shouldn’t Wait Any Longer to Invest in VoIP

  1. The average business currently using traditional hardwired phones saves 30% when switching to VoIP phone systems. In some cases, you can save up to 40% on local calls and 90% on international calls. VoIP systems typically have lower setup costs, on top of using your internet connection and eliminating the need for installing phone lines.
  2. Do you already pay for your telephone and internet separately? Skip the confusion and switch to Voice over Internet Protocol. You’ll get a single bill every month and only pay for your internet. You can make as many VoIP calls as you need to, and the connection cost will remain the same.
  3. Do you have remote employees or employees who are frequently on the road? VoIP allows your employees to take their phone number with them wherever they go. Your employees will be able to use a convenient VoIP portal to access your capabilities, answer calls, make calls and more. You also will have the ability to call employees on a variety of devices, including their phones, laptops, tablets and traditional phones without needing to set up a new number.
  4. Voice quality matters a great deal, especially when you are utilizing Voice over Internet Protocol to make business calls. As long as you have a reliable internet connection and adequate bandwidth, your voice quality will be just as good as over a traditional phone line, if not better. Until with Private Branch Exchange telephone systems, which have a limited number of phones to add to the system, VoIP allows for unlimited scalability providing you have the right bandwidth to support them.

Partner with McEnroe Voice & Data for Your Unified Communications Needs

McEnroe Voice & Data provides versatile, affordable and flexible telecommunications and security solutions to businesses throughout Baltimore, Washington, D.C. and Northern Virginia. With access to the best manufacturers and excellent customer service, you can trust McEnroe. To learn more, please call us at (410) 785-1600.

VoIP Security Forecast 2019

Wednesday, November 21st, 2018

VoIP Security with McEnroe Voice & Data

Another new year means new security threats affecting everything at your business, from the VoIP phones you use to keep in touch with clients to the personal phones your employees use to communicate. Prevention is key to guarding your business against the biggest VoIP security threats, so today we are running through the top threats on the horizon in 2019.

 

 

Voice Hacking

If you had the choice between creating a long, complex password or saying a few words to log in with your voice, which would you choose? Most people would choose the latter, which makes voice authenticated applications a unique threat for many businesses. While many systems can identify human imitation to prevent hacking, many cannot detect sophisticated machine-based attacks where the hacker uses a computer and speaker to play back actual voice recordings of the person. If someone’s voice is recorded, it can be used to create a computer model that can speak any words in your voice. The dangerous consequences of voice hacking could be anything from using the voice to log in to a voice-authenticated application to calling your company’s bank on your behalf. If you have a VoIP system that is not secure, voice hacking could happen to you.

VoIP Hacking

VoIP hacking refers to different kinds of attacks that can be made on your system to breach data or shut it down. When you partner with a security-focused company like McEnroe Voice & Data, you ensure that your sensitive data and communications stay safe in the wake of different hacking trends. In 2019, the types of VoIP hacking that are expected to rise include:

  • Toll Fraud: Hackers will route international calls through your VoIP server and rack up a huge amount of phone charges.
  • Eavesdropping: Hackers can drop in on unencrypted voice calls to gather information that could be leveraged in other hacking schemes.
  • Distributed Denial of Service (DDoS): These attacks occur when a deluge of data requests are transmitted on a single target, which shuts it down as a result.

SIP Trunk Hacking

Another VoIP-related security vulnerability expected to be exploited in 2019 is SIP trunk hacking. SIP trunks, like any other type of internet system, can be hacked. Weak security and passwords, high volumes of access requests and eavesdropping are all threats. Make sure that all of your employees have strong passwords and logins that couldn’t be easily guessed. Partnering with a good service provider will also ensure that you benefit from secure SIP trunking and features like dedicated connections.

Partner with McEnroe Voice & Data for the Best Computer Security

McEnroe Voice & Data provides versatile, affordable and flexible telecommunications and security solutions to businesses throughout Baltimore, Washington, D.C. and Northern Virginia. With access to the best manufacturers and excellent customer service, you can trust McEnroe. To learn more, please call us at (410) 785-1600.