Public Safety

Verint Public Safety call recording products help public safety answering points (PSAPs), emergency communications centers, command and control centers, law enforcement agencies, and government authorities perform a variety of critical tasks, including:

  •  Verint Public Safety Call RecordingMultimedia Recording and Quality Assurance — Audiolog for Public Safety helps PSAPs meet requirements for compliance and evolving communications requirements, such as Next-Generation 9-1-1 (NG9-1-1).
  • Workforce Optimization — Impact 360 for Public Safety incorporates the multimedia recording and quality assurance functionality of Audiolog with forecasting and scheduling, incident investigation and analytics, speech analytics, performance management, eLearning, and coaching functionality.
  • Physical Security Information Management — Nextiva PSIM (Physical Security Information Management) is an integrated physical security platform that captures information from security, safety, and other systems, enabling users to view, correlate, and analyze data quickly.

Microsoft Verint Updates June 2015