Single Blog

How Can the Wrong Telecommunications System Hinder Your Business?

November 11, 2020, Written by 0 comment

There are so many telecommunications systems on the market, but they are certainly not all created equally. When evaluating your current solution or considering implementing a new one, be sure to do so with great scrutiny. During a time in which an agile workforce is nearly a necessity, the last thing you want is to be stuck in a contract with a telecom provider that hinders your business.

How Can the Wrong Telecommunications System Hinder Your Business?

Lack of Optimization

When you select a provider for a new telecommunications system, be wary of businesses who have you sign up for a cookie cutter plan. The best providers won’t rush you to commit to a predetermined solution. Instead, they’ll want to take the time to understand you and your business, with the ultimate goal of tailoring the system to your team’s exact needs. This ensures that you’ll only be paying for services you actually use, and that no critical features will be missing from your package.

Reduced Productivity 

How much time does your team spend waiting for software to work properly or calls to be connected? How much more seamless and efficient could your business be if every part of your telecommunications system worked seamlessly, intuitively and fast? Many businesses are shocked to see how inefficient their current systems have been until they explore the latest technology and solutions. Today’s telecommunication solutions are smarter, faster and more versatile than ever before, which is excellent news for businesses looking for ways to increase their productivity in 2021.

Poor Customer Experience

Your business is designed to provide top notch products and services to your customers, but in this situation, your business is the customer. Many businesses start to accept long hold times, unannounced price jumps, poor flexibility and auto generated responses as the unfortunate reality of telecommunications providers. In truth, there are many options out there that offer fair rates, great customer service, and we can back them up with our exceptional service!

Benefit from a New Telecommunications Solution with McEnroe Voice & Data

McEnroe Voice & Data provides versatile, affordable and flexible telecommunications, VoIP and security solutions to businesses throughout Baltimore, Washington, D.C. and Northern Virginia. With access to the best manufacturers and excellent customer service, you can trust McEnroe. To learn more, please call us at (410) 785-1600.

Hailey Ploski