BUSINESS PHONE SOLUTIONS, VIDEO SURVEILLANCE, CLOUD-BASED & MANAGED SOLUTIONS, CALL CENTER RECORDING

I have worked with McEnroe for over five years and found them to be extremely knowledgeable and responsive in dealing with our telecommunications needs. But more than that, John & Kathleen Del Monte have fostered a business environment whereby their employees operate with a true sense of caring and customer service. It is always a pleasure to work with the team at McEnroe Voice & Data.

Our Hospital Centers appreciates the customer service we receive from McEnroe. When a problem arises with our transcription system, we are able to call and receive a call back within the hour. They are either able to come to our department of access the system remotely and get us back up and running when we are down. The responses by your staff to our service calls are outstanding. Thank you for all that you do!

I contacted companies of various shapes and sizes. At McEnroe Voice & Data, our sales rep took time to hear my concerns, patiently answer questions, and offer sound suggestions and advice. His expertise of the industry was invaluable. The high quality of service we received from him continued with the technicians taking time to identify programming needs and following through with the installation, making sure the system was working properly. They continue being available and responsive for follow up. We could not have received better service.

We finally decided to obtain a new Toshiba phone system. No other company could compare to the value and quality of the phones we purchased from McEnroe. Our sales person was wonderful. She did not pressure me to buy a system that we did not need and considered our budget. The install team was great. There were no charges or requests that they could not handle to fit our needs. They came back and made sure we were happy. I can honestly say we had the best sales person and install team possible. We look forward to staying with McEnroe.

McEnroe Voice & Data Sales and Service are top notch. They take care of you like you’re one of the family.

McEnroe Voice & Data has provided us years of exceptional customer service. The service technicians are professional, knowledgeable, and friendly. It is comforting knowing that we are working with a company that provides excellent telecommunication advice and is there when we need them.

I can honestly say that working with McEnroe Voice & Data on our voice and data cabling projects has been an absolute pleasure. The expertise that all McEnroe staff brings to the table has made our projects go smoothly while staying on budget and delivering some of the best telephony solutions to our business.

The UniPhyer installation was absolutely painless and went smoothly as promised by McEnroe Voice & Data. McEnroe sent four cabling techs on the day of our cutover: two techs moved from desk to desk identifying the lines to be moved, while two more stayed in the phone closet and moved the connectors for each phone from the old analog system to the new UniPhyer/VoIP system. The switchboards were done within minutes, with the rest completed within two hours.

You really are the best…I have enjoyed working with the whole staff from start to finish. They were professional, and very dedicated to providing the support and services needed to get the system up and running on a very tight time schedule. My hat is off to you and your team for a job very well done.

From the first meeting to the finished install, we were very pleased with the caliber of the employees as well as the durability and reliability of the phones. I have never had the level of service that I now have with McEnroe. There are not enough words for me to say about McEnroe and their employees!

McEnroe Voice & Data was able to accommodate our moving day deadline on short notice. They delivered and installed the system seamlessly so, when the phone company transferred the lines, our phones were up and running at the new location with no down time. In the year and a half since we have had the phones, McEnroe has been great both as to training and support. This is a terrific company.

McEnroe, through its consummate professional salespeople, differentiated themselves from the competition by focusing on and understanding our business needs. The result was a tailored communications productivity solution to meet our needs not only for today but also with the flexibility for future growth.

Throughout the bid process, network design, installation and training, McEnroe continued to exceed our expectations…In a time of diminishing customer support, you conduct your business with the belief that you want to have a customer for life. I consider McEnroe to be a valuable business partner and look forward to working with and recommending them to others in the future.

One of your employees was out at our location on Monday, performing phone training for our company. He was extremely professional and stayed to help on non training issues, long after it was time for him to go. He was very knowable and pleasant to work with. I have been around in IT for a little while and know what it means to go above and beyond, he did that and more, great employee that you have there.

I just wanted to take this opportunity to convey what a good job that your company has done in every aspect of providing us with our new phone system. We are extremely happy with the nearly seamless installation over the last few days. Everything is functioning as promised, and we experienced no downtime during installation. I am the type of person that speaks their mind. If I have a problem, you will know about it. On the same note, I always give credit, and kudos for a job well done. I have known your team for several years now, and must tell you, (and I’m sure you know.) that you have two very valuable employees in them. The customer service we have and continue to receive is second to none. That is why, when it came time to purchase a new system, I did not think twice about staying with McEnroe. I will be happy to recommend your company to my customers any time. Don’t ever change a thing. You guys are doing it right!

Just wanted to tell you what a wonderful job your guys have done here. It’s a great system with very patient, responsive support. Your team’s instructions were perfect. One of the guys also told me it usually takes them about three weeks to do what they managed to accomplish in a week. We were in a heck of a pickle so we appreciate the rescue. You’re awesome!