The Business VoIP services provided by McEnroe Voice and Data can take business to business relationships to the next level. Not only do they offer a stable and secure connection but they also have call center solutions, unified communications, digital recording and much more.
These three gentlemen were absolutely outstanding! They were efficient, very professional, and their knowledge and ability to guide our decision-making left us with a beautiful setup. Throughout the entire two days they were here, they exhibited great patience in translating how the more technical aspects of installation would impact system performance and interpreted our needs from my somewhat vague description of what we wanted.
Additionally, they were a pleasure to have in the office – so pleasant to be around. So, it is with sincere gratitude that I extend my thanks for making my entry into the world of digital recording so enjoyable and successful.
Program Director, Queen Anne’s Child Advocacy Center
We recently had a great experience with two McEnroe employees, and we would like to pass along the praise.
Our organization needed to install two new phones, and Vaughn Milby was very helpful in this process. Vaughn patiently explained the process of installing new phones, assisted with inquiries about DID’s and extensions, and has since efficiently responded to follow-up questions about the new service. His effort and motivation to follow-up with this matter has been above the norm of a service provider. Dwight Jackson also responded promptly to our service request that morning and completed the work at an exceptional level of service.
The professionalism of Vaughn and Dwight is fantastic, and it is a great representation of your organization. Please accept our most gracious appreciation for the wonderful service.
Esperanza Center, Catholic Charities
Just wanted to tell you what a wonderful job your guys have done here. It’s a great system with very patient, responsive support. Mark has been great; Eileen and Will’s instructions were perfect. One of the guys also told me it usually takes them about three weeks to do what they managed to accomplish in a week. We were in a heck of a pickle so we appreciate the rescue. You’re awesome!
Frank, Frank, & Scherr, LLC
I just wanted to take this opportunity to convey what a good job that your company has done in every aspect of providing us with our new phone system. We are extremely happy with the nearly seamless installation over the last few days. Everything is functioning as promised, and we experienced no downtime during installation. I am the type of person that speaks their mind. If I have a problem, you will know about it. On the same note, I always give credit, and kudos for a job well done. I have known both Bob, and Glen for several years now, and must tell you, (and I’m sure you know.) that you have two very valuable employees in them. The customer service we have and continue to receive is second to none. That is why, when it came time to purchase a new system, I did not think twice about staying with McEnroe. I will be happy to recommend your company to my customers any time. Don’t ever change a thing. You guys are doing it right!
One Source Communications
One of your employees, Jon Travers, was out at our location on Monday, performing phone training for our company. Jon was extremely professional and stayed to help on non training issues, long after it was time for him to go. He was very knowable and pleasant to work with. I have been around in IT for a little while and know what it means to go above and beyond, Jon did that and more, great employee that you have there.
IT Helpdesk Manager, United BioSource Corporation
McEnroe, through its consummate professional salesman Mark Wilson, differentiated themselves from the competition by focusing on and understanding our business needs. The result was a tailored communications productivity solution to meet our needs not only for today but also with the flexibility for future growth.
Throughout the bid process, network design, installation and training, McEnroe continued to exceed our expectations…In a time of diminishing customer support, you conduct your business with the belief that you want to have a customer for life. I consider McEnroe to be a valuable business partner and look forward to working with and recommending them to others in the future.
Attorney, Greenberg Law Office
McEnroe Voice & Data was able to accommodate our moving day deadline on short notice. They delivered and installed the system seamlessly so, when the phone company transferred the lines, our phones were up and running at the new location with no down time… In the year and a half since we have had the phones, McEnroe has been great both as to training and support. This is a terrific company.
Partner, Sussman & Simcox
From the first meeting to the finished install, we were very pleased with the caliber of the employees as well as the durability and reliability of the phones. I have never had the level of service that I now have with McEnroe. There are not enough words for me to say about McEnroe and their employees!
Telecom Administrator, Rosen Hoover P.A
You really are the best…I have enjoyed working with the whole staff from start to finish. They were professional, and very dedicated to providing the support and services needed to get the system up and running on a very tight time schedule. My hat is off to you and your team for a job very well done.
The Odyssey School
The UniPhyer installation was absolutely painless and went smoothly as promised by McEnroe Voice & Data. McEnroe sent four cabling techs on the day of our cutover: two techs moved from desk to desk identifying the lines to be moved, while two more stayed in the phone closet and moved the connectors for each phone from the old analog system to the new UniPhyer/VoIP system. The switchboards were done within minutes, with the rest completed within two hours.
Director of Information Technology American Institute for Cancer Research
I can honestly say that working with McEnroe Voice & Data on our voice and data cabling projects has been an absolute pleasure. The expertise that all McEnroe staff brings to the table has made our projects go smoothly while staying on budget and delivering some of the best telephony solutions to our business.
IT Manager, Abilities Network, Inc.
McEnroe Voice & Data has provided Century Engineering years of exceptional customer service. The service technicians are professional, knowledgeable, and friendly. It is comforting knowing that we are working with a company that provides excellent telecommunication advice and is there when we need them.
Owner, Advanced Dermatology
McEnroe Voice & Data Sales and Service are top notch. They take care of you like you’re one of the family.
IT Manager, N.H. Yates & Co. Inc.
We finally decided to obtain a new Toshiba phone system. No other company could compare to the value and quality of the phones we purchased from McEnroe. Our sales person was wonderful. She did not pressure me to buy a system that we did not need and considered our budget. The install team was great. There were no charges or requests that they could not handle to fit our needs. They came back and made sure we were happy. I can honestly say we had the best sales person and install team possible. We look forward to staying with McEnroe.
Controller, Vince’s Sales & Service Inc.
I contacted companies of various shapes and sizes. At McEnroe Voice & Data, our sales rep took time to hear my concerns, patiently answer questions, and offer sound suggestions and advice. His expertise of the industry was invaluable. The high quality of service we received from him continued with the technicians taking time to identify programming needs and following through with the installation, making sure the system was working properly. They continue being available and responsive for follow up. We could not have received better service.
Executive Director, Top Banana Home Delivered Groceries, Inc.
Franklin Square Hospital Centers appreciates the customer service we receive from McEnroe. When a problem arises with our transcription system, we are able to call and receive a call back within the hour. They are either able to come to our department of access the system remotely and get us back up and running when we are down. The responses by your staff to our service calls are outstanding. Thank you for all that you do!
Director, Health Information Management, Franklin Square Hospital
I have worked with McEnroe for over five years and found them to be extremely knowledgeable and responsive in dealing with our telecommunications needs. But more than that, John & Kathleen Del Monte have fostered a business environment whereby their employees operate with a true sense of caring and customer service. It is always a pleasure to work with the team at McEnroe Voice & Data.
Atlantic Automotive Corp.
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Hunt Valley, MD 21031
410.785.1600 7700 Leesburg Pike Ste. 117
Falls Church, VA 22043