Recruitment

Telecom Equipment Technician for Baltimore/DC area

Job Description

This is a great opportunity for an experienced technician who is energetic, outgoing, and organized. Our well-established voice and data company is looking for an experienced Telecom Equipment Technician. Familiarity with Mitel/Inter-Tel Systems, and Toshiba systems is a plus. We are not looking for cable only technicians. Salary and full benefits commensurate with experience.

Responsibilities

Work with Project Coordinator and Account Manager programming and implementing new installs, upgrades, changes, and moves
Respond to customers' service calls on-site in the Baltimore/DC area, with courtesy and professionalism
Respond to customers' service calls remotely from McEnroe Voice & Data offices
Track, log, and close service calls in company's system accurately, and according to billing policies

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