Posts Tagged ‘security’

VoIP Security Forecast 2019

Wednesday, November 21st, 2018

VoIP Security with McEnroe Voice & Data

Another new year means new security threats affecting everything at your business, from the VoIP phones you use to keep in touch with clients to the personal phones your employees use to communicate. Prevention is key to guarding your business against the biggest VoIP security threats, so today we are running through the top threats on the horizon in 2019.



Voice Hacking

If you had the choice between creating a long, complex password or saying a few words to log in with your voice, which would you choose? Most people would choose the latter, which makes voice authenticated applications a unique threat for many businesses. While many systems can identify human imitation to prevent hacking, many cannot detect sophisticated machine-based attacks where the hacker uses a computer and speaker to play back actual voice recordings of the person. If someone’s voice is recorded, it can be used to create a computer model that can speak any words in your voice. The dangerous consequences of voice hacking could be anything from using the voice to log in to a voice-authenticated application to calling your company’s bank on your behalf. If you have a VoIP system that is not secure, voice hacking could happen to you.

VoIP Hacking

VoIP hacking refers to different kinds of attacks that can be made on your system to breach data or shut it down. When you partner with a security-focused company like McEnroe Voice & Data, you ensure that your sensitive data and communications stay safe in the wake of different hacking trends. In 2019, the types of VoIP hacking that are expected to rise include:

  • Toll Fraud: Hackers will route international calls through your VoIP server and rack up a huge amount of phone charges.
  • Eavesdropping: Hackers can drop in on unencrypted voice calls to gather information that could be leveraged in other hacking schemes.
  • Distributed Denial of Service (DDoS): These attacks occur when a deluge of data requests are transmitted on a single target, which shuts it down as a result.

SIP Trunk Hacking

Another VoIP-related security vulnerability expected to be exploited in 2019 is SIP trunk hacking. SIP trunks, like any other type of internet system, can be hacked. Weak security and passwords, high volumes of access requests and eavesdropping are all threats. Make sure that all of your employees have strong passwords and logins that couldn’t be easily guessed. Partnering with a good service provider will also ensure that you benefit from secure SIP trunking and features like dedicated connections.

Partner with McEnroe Voice & Data for the Best Computer Security

McEnroe Voice & Data provides versatile, affordable and flexible telecommunications and security solutions to businesses throughout Baltimore, Washington, D.C. and Northern Virginia. With access to the best manufacturers and excellent customer service, you can trust McEnroe. To learn more, please call us at (410) 785-1600.

Protect Your Retail Store with Video Surveillance

Friday, December 11th, 2015
CMS Live View

Our video surveillance system allows you to access your cameras online.

Video surveillance provides a necessary component to any retail business. Not only does surveillance deter theft, but it also creates a safe environment for employees and protects your profits in various ways. With our video surveillance systems, you can even access your security cameras via web browser or via an app for your iPhone, Android, or tablet.  Additionally, you can set up motion detection alerts via email or text to alert you when there is suspicious behavior at your location after hours. There are so many benefits to having video surveillance systems in a retail environment.

Deter Thieves

Just the sight of a video surveillance camera can dissuade potential thieves from stealing. This is the most primary benefit of having video surveillance cameras. If a thief is undeterred and steals anyway, video surveillance footage provides the necessary evidence to catch a thief in the act. You can even set up our video surveillance system that can be accessed online via your computer or smartphone, so you can check up on your retail business whenever and wherever. This is especially helpful if you have multiple retail locations and want to be able to access your video surveillance from one place. If you ever find yourself in a legal battle or need to make an insurance claim, recorded video surveillance can prove to be an essential tool to protect your retail business.

Create a Safe Workplace

Having video surveillance in a retail setting helps to put your employees at ease. Thievery is common in retail stores, so many retail employees come to expect thievery to happen if there are no surveillance cameras in place. This creates a stressful workplace and can contribute to high turnover rates. To create an environment where employees feel safe and valued, you can install a clearly visible video surveillance system. Potential thieves will look at the cameras and be deterred, while employees will look at the cameras and feel safe.

Assess Employee Productivity

Another great way the video surveillance systems protect retail businesses profits is by aiding management. With video surveillance, you can watch your employees when you’re not physically present and see how they act when you’re not around. This valuable information helps to shape the feedback and training you give each employee, creating a very personalized management experience. You can utilize video surveillance to get your team functioning with peak customer service and high standards in mind.

Mobile View

The mobile view of your video surveillance system when accessing an app via smartphone or tablet.

Contact McEnroe Voice & Data Today!

Are you interested in implementing or upgrading your video surveillance system to secure your business? Or updating your phone system to improve your customer service experience? Call McEnroe in Maryland, D.C., Northern Virginia, or Central Pennsylvania at 1-800-727-1607 or in Maryland or D.C. at (703) 903-9881, or simply contact us on our website! We offer a free consultation, so be sure to get in touch and take advantage of this free service. Want to keep up with the latest in voice and data news? Follow us on Facebook, Twitter, Google+, Pinterest, and Linkedin!