Supporting Our Customers & The Community
At McEnroe Voice & Data we believe it is very important to support our customers
and their community efforts. MVD supports many of our customers' fund raising and
charity events throughout the year in order to contribute to our community. Among
the many events that we sponsor are: Annual Care First Blue Eagle Event in support
of United Way, Arc of Baltimore Annual Celebrity Golf Outing, Arc of Baltimore Art
in the Round Exhibit & Auction & numerous hospital events in the area.
Vice President John Del Monte and Account Manager Chris Violanti speak with Baltimore
City Police Commissioner Frederick H. Bealefeld III at the Baltimore Child Abuse
Center Benefit
Customer Testimonials
Just wanted to tell you what a wonderful job your guys have done here. It's a great
system with very patient, responsive support. Mark has been great; Eileen and Will's
instructions were perfect. One of the guys also told me it usually takes them about
three weeks to do what they managed to accomplish in a week. We were in a heck
of a pickle so we appreciate the rescue. You're awesome!
Anne Johnson,
Frank, Frank, & Scherr, LLC
I just wanted to take this opportunity to convey what a good job that your company
has done in every aspect of providing us with our new phone system. We are extremely
happy with the nearly seamless installation over the last few days. Everything is
functioning as promised, and we experienced no downtime during installation. I am
the type of person that speaks their mind. If I have a problem, you will know about
it. On the same note, I always give credit, and kudos for a job well done. I have
known both Bob, and Glen for several years now, and must tell you, (and I’m sure
you know.) that you have two very valuable employees in them. The customer service
we have and continue to receive is second to none. That is why, when it came time
to purchase a new system, I did not think twice about staying with McEnroe. I will
be happy to recommend your company to my customers any time. Don’t ever change a
thing. You guys are doing it right!
Mark P. Wibbens Sr.,
One Source Communications
One of your employees, Jon Travers, was out at our location on Monday, performing
phone training for our company. Jon was extremely professional and stayed to help
on non training issues, long after it was time for him to go. He was very knowable
and pleasant to work with. I have been around in IT for a little while and know
what it means to go above and beyond, Jon did that and more, great employee that
you have there.
Matt Holtom
IT Helpdesk Manager, United BioSource Corporation
McEnroe, through its consummate professional salesman Mark Wilson, differentiated
themselves from the competition by focusing on and understanding our business needs.
The result was a tailored communications productivity solution to meet our needs
not only for today but also with the flexibility for future growth.
Throughout the bid process, network design, installation and training, McEnroe continued
to exceed our expectations...In a time of diminishing customer support, you conduct
your business with the belief that you want to have a customer for life. I consider
McEnroe to be a valuable business partner and look forward to working with and recommending
them to others in the future.
Lawrence S. Greenberg
Attorney, Greenberg Law Office
McEnroe Voice & Data was able to accommodate our moving day deadline on short
notice. They delivered and installed the system seamlessly so, when the phone company
transferred the lines, our phones were up and running at the new location with no
down time... In the year and a half since we have had the phones, McEnroe has been
great both as to training and support. This is a terrific company.
Howard Simcox, Jr.
Partner, Sussman & Simcox
From the first meeting to the finished install, we were very pleased with the caliber
of the employees as well as the durability and reliability of the phones. I have
never had the level of service that I now have with McEnroe. There are not enough
words for me to say about McEnroe and their employees!
Kathy Cordner
Telecom Administrator, Rosen Hoover P.A
You really are the best...I have enjoyed working with the whole staff from start
to finish. They were professional, and very dedicated to providing the support and
services needed to get the system up and running on a very tight time schedule.
My hat is off to you and your team for a job very well done.
Gene Wilkins
The Odyssey School
The UniPhyer installation was absolutely painless and went smoothly as promised
by McEnroe Voice & Data. McEnroe sent four cabling techs on the day of our cutover:
two techs moved from desk to desk identifying the lines to be moved, while two more
stayed in the phone closet and moved the connectors for each phone from the old
analog system to the new UniPhyer/VoIP system. The switchboards were done within
minutes, with the rest completed within two hours.
Michael McCarn
Director of Information Technology American Institute for Cancer Research
I can honestly say that working with McEnroe Voice & Data on our voice and data
cabling projects has been an absolute pleasure. The expertise that all McEnroe staff
brings to the table has made our projects go smoothly while staying on budget and
delivering some of the best telephony solutions to our business.
Chris Derouaux
IT Manager, Abilities Network, Inc.
McEnroe Voice & Data has provided Century Engineering years of exceptional customer
service. The service technicians are professional, knowledgeable, and friendly.
It is comforting knowing that we are working with a company that provides excellent
telecommunication advice and is there when we need them.
William C. Greenhalgh
Century Engineering
We have used McEnroe for both of our Dermatology offices. They were easy to work
with from the planning stages, to installation, to service we received. It has been
a real pleasure to deal with McEnroe.
Chris Englert
Owner, Advanced Dermatology
McEnroe Voice & Data Sales and Service are top notch. They take care of you
like you're one of the family.
Ken Mamaril
IT Manager, N.H. Yates & Co. Inc.
We finally decided to obtain a new Toshiba phone system. No other company could
compare to the value and quality of the phones we purchased from McEnroe. Our sales
person was wonderful. She did not pressure me to buy a system that we did not need
and considered our budget. The install team was great. There were no charges or
requests that they could not handle to fit our needs. They came back and made sure
we were happy. I can honestly say we had the best sales person and install team
possible. We look forward to staying with McEnroe.
Sharon Anderson
Controller, Vince's Sales & Service Inc.
I contacted companies of various shapes and sizes. At McEnroe Voice & Data,
our sales rep took time to hear my concerns, patiently answer questions, and offer
sound suggestions and advice. His expertise of the industry was invaluable. The
high quality of service we received from him continued with the technicians taking
time to identify programming needs and following through with the installation,
making sure the system was working properly. They continue being available and responsive
for follow up. We could not have received better service.
Jean E. Guiffre
Executive Director, Top Banana Home Delivered Groceries, Inc.
Franklin Square Hospital Centers appreciates the customer service we receive from
McEnroe. When a problem arises with our transcription system, we are able to call
and receive a call back within the hour. They are either able to come to our department
of access the system remotely and get us back up and running when we are down. The
responses by your staff to our service calls are outstanding. Thank you for all
that you do!
Virginia Bell
Director, Health Information Management, Franklin Square Hospital
I have worked with McEnroe for over five years and found them to be extremely knowledgeable
and responsive in dealing with our telecommunications needs. But more than that,
John & Kathleen Del Monte have fostered a business environment whereby their
employees operate with a true sense of caring and customer service. It is always
a pleasure to work with the team at McEnroe Voice & Data.
Deborah Meyers
Atlantic Automotive Corp.
Voice and Data
- Voice Over IP
- Call Center Systems
- Telephone Conference
- Business Phone Systems
- Call Recording
- Network Services
The People Difference
Together the McEnroe team, our manufacturers and our customers work together by
effectively communicating needs, solutions, and results.