Support / Service
Comprehensive Support and Service
for Your Technology
McEnroe Voice and Data is proud to offer comprehensive support and maintenance for the services we offer to our clients. In today’s interconnected age, reducing infrastructure downtime is more important than ever before.
Your IT deserves the best, personalized attention to keep it up and running optimally. Our support team is experienced, with an average of 26 years of industry knowledge to draw upon. We will partner with your IT team to deliver support and service solutions that fit the needs of your business.
IT Support that Works
At McEnroe, we understand that our job doesn’t end once we’ve installed your voice or data infrastructure. Eventually, some piece of your networking architecture won’t work properly, but your IT team will be glad to have our experts on your side. Our support team can diagnose the issue and develop a fix quickly and efficiently to minimize service downtime.
Why choose us? Call or email us…
- What?! A real person, in the United States? Yes… Immediate, live service when you call, all handled by our Mid-Atlantic-based customer support team.
- Full Remote support: Quick help-desk technicians can remote into your system and offer assistance.
- On-Site, if needed. Not everything can be solved over the phone or during a remote session, and you don’t have time for that either. If the issue can only be fixed onsite, we won’t waste your time trying to remote troubleshoot. Our technicians are on customer sites everyday, ensuring that if there’s an issue, and it needs hands-on support to resolve it
McEnroe Voice and Data offers support and service for every solution that we design for our clients, including:
- Voice Over IP (VoIP) Phone Systems
- Digital Phone Systems
- United Communications as a Service (UCaaS) solutions
- Video Surveillance and Access Control Systems
- Cellular and Public Safety DAS
- iRecord
- Infrastructure Cabling
- Video Conferencing and Microsoft Teams integration
- IT Infrastructure
Get in Touch!
REQUEST A FREE CONSULTATION
Experience the Difference Our Personalized Services Can Bring
McEnroe Voice and Data knows that the only thing more frustrating than having infrastructure problems is not being able to get the help you need promptly. We’ve designed our support services to focus on getting you and your business back up and running efficiently. We make it our business to know your infrastructure inside and out so that if something goes wrong, we’ll know just how to make it right again. Experience for yourself the difference that our personalized care and attention can bring to your business. Give us a call today at (410) 765-1600 to schedule a consultation with one of our experts.