Managed / Hosted Solution

Star2star

In the early 1990's, your PC connected to the Internet and transformed your business.

Now it is happening all over again as the Internet connects to your phone through our innovative managed / hosted telecom solution.

Be prepared to meet the future:

Multiple Offices Brought Together - Through the power of the Internet, your office, remote employees and branch offices are connected into a single managed / hosted phone solution. Your employees and customers experience your phone system as a single, integrated whole.

Never Miss a Call with "Find Me / Follow Me" - Calls to your office extension route wherever you like: to phones across multiple locations, to your home or cell phone, even back to your voicemail. It's flexible and simply configurable.

Project Presence Anywhere - Get an area code for anywhere in the country you want to do business. Your customers make a local call to reach you and see your local caller ID when you call them.

Unlimited Everything - No limits on voicemail boxes or recording length, auto attendants, conferencing, domestic local and LD calling. StarSolution will even “burst” lines so your customers will never get a busy signal.

Cell Phone Integration - Publish only one number on your business card. Callers will find you at the office or your cell, and if they leave voicemail, it will appear in your email. Save money and make it easier for customers to reach you.

Computer / Desktop Integration - Once you take the time to add people to your Outlook contacts, your PC will instruct your phone to dial the person by a click of the mouse. Your voicemail will automatically be sent to your email inbox, making it easier to play back, forward to others, organize or look up years later.

Make twice as many calls across the same connection with no loss in call quality. With equipment on both ends, we can provide 50 calls across the same T1 connection that could previously only handle 23 calls – and the call quality is superb.

We upgrade your internal network and place our phone system at the edge of your network to give voice traffic priority over data, End-to-End. This means that your calls will not be interrupted by other Internet activities. Our managed solution gives you the benefits of a hosted solution with more efficient controls.

Our End-to-End architecture allows us to monitor the health of every phone, phone call and network component between your phone and our data center 24 hours per day, 365 days per year. We automatically adjust to changing conditions and get in touch with you when we detect a problem.

The benefits of Star2Star deliver proactive and effective customer service. By placing the Star2Star phone system at your office and providing the dial tone via our own Class C network and multiple fiber connections, we shorten the routes your calls take across the Internet. This End-to-End solution solves quality issues that our competitors simply can not solve; which means our solution provides the best voice quality available.

The Whole Managed / Hosted Solution:

1. 24x7 Management – Our network operating center is manned 24 hours a day. This secure, tier-3 facility is 107 feet above sea level behind three feet of concrete/Kevlar and boasts completely redundant power, air conditioning and fire suppression.
2. Multipath Internet Access – We have three redundant, super high-speed fiber connections to the Internet.
3. Multiple Redundant Carriers – We partner with several carriers, including Level(3) and Time-Warner, both multi-billion dollar organizations, to send your calls over the traditional phone network when necessary.
4. N+1 Equipment Stack – Our entire network, housed in the data center, is built upon redundant, carrier-grade Cisco hardware. If one piece of equipment were to fail, a backup immediately steps in to take over.
5. Redundant Backup Line – We recommend that you maintain a redundant analog line for faxing. The StarBox will revert to use this line for incoming/outgoing backup if your Internet connection ever goes down.
6. No Unreliable Parts – Our StarBox phone system is built upon a 100% solid state platform with no moving parts. We will replace any broken component, including phones, within 24 hours.
7. Disaster Recovery – If you experience an outage at your office, regardless of the cause, our network operations center will immediately detect the problem and automatically take over as your phone system and continue routing your calls to designated employee cell phones, landlines and your analog fax line.

Not Sure If You're Ready for a New Managed / Hosted Phone System?

Even if your current phone system is still working… you can upgrade to Star2Star, reduce the cost of your current phone bill and realize positive cash flow from the very first month! Even better, by financing the equipment upgrade, you can usually still save enough money to pay for your new phone system and the service for less than you are paying for your current phone bill right now… and now is a great time to start saving your hard-earned cash. Switching is easy and comes with an iron-clad money back guarantee.

How to switch :

Provide a recent, typical phone bill to McEnroe Voice & Data and answer these questions:

• How many lines and phones do you have?
• Do you want to keep your old phone numbers?
• Can you keep one analog line?
• Do you have a broadband Internet connection?

McEnroe Voice & Data will create a quote to show you how much money the Star2Star solution will save. When you're ready, MVD will install your new phone system next to your old system. We let you run both systems, side by side, until your existing numbers are ported. Star2Star will not begin billing for service until your phone numbers are ported (if applicable), and we'll refund your money if you aren't completely satisfied with our service.

Upgrade to the World's Most Reliable Managed / Hosted Business Grade Internet Phone Solution and cut your monthly phone costs in half.