Archive for the ‘Uncategorized’ Category

3 Signs You’re Ready to Upgrade to a Hosted Phone System

Friday, January 22nd, 2016
Upgrade to Hosted Phone System

Upgrading to a hosted phone system puts less stress on your in-house IT team and gives your employees more freedom and flexibility.

Growth is what all businesses strive for. But if your company is expanding, you have to ask yourself: am I ready? No matter how fast a business may expand, if it can’t keep up with its growing demands, it’s doomed to fail. The growing complexity of an expanding company demands technology that can keep pace with the company’s infrastructure. If you recognize any of these signs, it may be time to consider updating to a hosted phone system. (more…)

Migrating to a Hosted Phone System

Tuesday, December 29th, 2015
hosted phone systems

You can access a hosted phone system from a cell phone, tablet, or laptop.

Many restaurants, retail stores, and other businesses have seen the value in moving their phone systems to the cloud. It’s faster, easier, and more efficient. Technology is developing quickly, so it’s only logical that your business’s phone system would keep up. Nowadays, our work travels with us. Many employees work on the cell phones, tablets, or laptops. Having a phone system that’s migrated to the cloud makes it easy for employees to access the phone system from any device in any location. This leads to better productivity, a higher-quality customer service experience, and more versatility and freedom. There are so many reasons to migrate your phone system to the cloud. (more…)

How Can I Create a Disaster Recovery Plan for Voice?

Wednesday, August 26th, 2015

Creating a Disaster Recovery Plan for Voice?

Even if you don’t live in a Hurricane zones, Tornado Alley, or winter storm climates, businesses are still “battening down the hatches” to ensure downtime is avoided. After all, even a few minutes of downtime can greatly affect your bottom line. In fact, research from Gartner estimates that organizations can lose up to $5,600 per minute when they go offline.

If your disaster recovery plan and/or procedures have been collecting dust over the years, chances are you’re putting yourself at grave risk. Luckily, there are many sophisticated technologies available today that can help organizations keep communication running smoothly if (and when) your office experiences an outage.

The StarRecovery System from Star2Star—a leading provider of scalable unified communication solutions—is an innovative disaster recovery system that allows your business to maintain telephone service despite power, telephone and Internet outages. With StarRecovery, if you experience an unexpected outage at your business, the system will immediately pinpoint the problem and automatically take over so that no calls are missed, dropped or interrupted.

StarRecovery is a cloud-based phone solution that is unaffected by localized weather conditions because it is hosted in Tier 4 data centers.

What’s more, the sophisticated system can do the following:

·      Reroute calls to designated employee cell phones, landlines or another office location

·      Direct main or departmental numbers to an auto attendant or to a group of numbers

·      Independently operate “in the cloud,” so it does not rely on any facility or equipment at your business location

·      Provide all the features and functionality of the Star2Star business phone system, including unlimited voice mail, email delivery of voicemail, customized call routing and conference rooms.

This year, don’t get caught off guard. Get StarRecovery and send your customers the message that you’re the most reliable business in your industry.