How Do I Get the Most out of My Hosted VoIP Business Phone System?

May 23rd, 2016

Imagine having a smartphone and only using it to make calls. You would be missing out on using apps, the internet, GPS, and several other features. That would be a huge waste of resources! Only using your VoIP business phone system to make calls is strikingly similar. There are many features that you may be
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Why Do I Need Call Recording and Reporting?

May 20th, 2016

You have undoubtedly called a customer service center at some point and been greeted with the phrase “This call may be recorded for quality assurance purposes.” Call recording and reporting has been used for decades by customer service centers in order to ensure customer satisfaction and gauge employee productivity. Today, more and more businesses have
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What Should I Know Before Buying a Business Phone System?

May 13th, 2016

If you are in the market for a new business phone system, you may feel a little overwhelmed by all of your choices. You have to consider different prices and phone system capabilities, as well as decide what features are necessary to help your business thrive. To help you make the right decision, we’ve separated
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10955 Golden West Drive
Hunt Valley, MD 21031
7700 Leesburg Pike Ste. 117
Falls Church, VA 22043